Question 1

Disclaimer

Accepted Answer

Balloons are a perishable item. I cannot guarantee the lifespan of your balloons once they have been installed or picked up and I am no longer liable for them and cannot replace them if they are popped, damaged, lost etc. If a balloon pops in my possession I will replace immediately.

Question 2

How long do balloons last?

Accepted Answer

While I cannot make any guarantees, most air-filled balloons can last a week or more as long as they are kept indoors in a climate-controlled environment. Balloons that are outside and exposed to sun, wind, humidity etc. will not last long. 
If you order a grab+ go garland, do not leave it in your vehicle.

Question 3

How far in advance do I need to book?

Accepted Answer

I would prefer at least 2 weeks in advance of your event. 4+ weeks is even better so I can source all of the balloons for you if I do not have your colors in stock. Any event booked less than 10 days in advance will incur rush shipping fees.

Question 4

Do you do tear downs?

Accepted Answer

You are responsible for disposing of your balloons after your event. If a backdrop or other item is rented from me, I will return to retrieve them. This return fee is not included in prices and will be added to your invoice.

Question 5

Cancellations

Accepted Answer

All deposits made to hold your date of event are non-refundable. I can transfer your deposit to another date 1x if needed.

Let's Plan Your Party

Disclaimer

How long do balloons last?

How far in advance do I need to book?

Do you do tear downs?

Cancellations

FREQUENTLY ASKED QUESTIONS